Extended Enterprises
The Extended Enterprise
A new generation of customer relationship management (CRM) software is enabling a new kind of business entity —the Extended Enterprise. These enterprises hinge not just on a company’s strong relationships with customers, suppliers and investors but also on close collaboration with networks of resellers, distributors, franchisees and agents.
The interconnected nature of Extended Enterprises results in more complex software requirements and a need to communicate seamlessly with multiple audiences. ConcourseSuite from Concursive Corporation delivers the flexibility and scalability to support Extended Enterprises through its true multi-tenant architecture.
The diagram above illustrates ConcourseSuite’s multi-tenant architecture and a typical Extended Enterprise. ConcourseSuite provides each affiliate with an independent, fully functional on-demand system that delivers advanced CRM functionality as well as a host of additional features that support communication and collaboration.
Build Your Own Extended Enterprise
To learn even more about how Concursive and ConcourseSuite can empower your Extended Enterprise, click here to contact our Sales Department.
ConcourseSuite Features
- ConcourseCRM
- A full-featured Customer Relationship Management package with tools to help you secure, manage and grow business.
- Leads & Pipeline
- Marketing
- Customer Service
- Enterprise Content Management
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- ConcourseWEB
- Quickly create, manage and deploy fully functioning websites.
- Website Design
- Web Content Management
- Search Engine Optimization
- eCommerce
- CRM Integration
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- ConcourseTEAM
- Quickly create a web of information; perfect for up-to-date knowledge sharing.
- Discussion
- News
- Project Based
- Document Management
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- ConcourseFLEX
- Infinite expandability and customization through the use of industry standard Portlet plugins.
